# BIG Digital Download ## BIG Digital Download - [Welcome to Big Digital Download](https://penida.gitbook.io/big-digital-download/welcome-less-than-3/welcome-to-big-digital-download.md): Are you looking to sell digital products on your Shopify store? - [How to create my first Standard digital product?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-create-my-first-standard-digital-product.md): quick tutorial - [Which Digital Product Type Should I Use? A Quick Guide for New Sellers](https://penida.gitbook.io/big-digital-download/most-asked-questions/which-digital-product-type-should-i-use-a-quick-guide-for-new-sellers.md) - [How to create a Custom Digital Product](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-create-a-custom-digital-product.md) - [How to create a Scheduled Digital Product?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-create-a-scheduled-digital-product.md) - [How to prevent the sharing of digital files?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-prevent-the-sharing-of-digital-files.md) - [How to configure and sell license keys?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-configure-and-sell-license-keys.md) - [How to add a download button in the thank you page](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-add-a-download-button-in-the-thank-you-page.md) - [How to add a download button in customer accounts page](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-add-a-download-button-in-customer-accounts-page.md) - [How to test if my digital products are correctly set up?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-test-if-my-digital-products-are-correctly-set-up.md) - [How Bandwidth Works in BIG Digital Download](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-bandwidth-works-in-big-digital-download.md) - [Connect Big Digital Downloads to CRM, ERP or App (Public API/Webhooks)](https://penida.gitbook.io/big-digital-download/most-asked-questions/connect-big-digital-downloads-to-crm-erp-or-app-public-api-webhooks.md) - [How to allow preorders for a digital product?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-allow-preorders-for-a-digital-product.md) - [How to disable the shipping for free products?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-disable-the-shipping-for-free-products.md) - [How to hide the price on the product page?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-hide-the-price-on-the-product-page.md) - [How to hide the quantity on the product page?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-hide-the-quantity-on-the-product-page.md) - [Why Customers have an issue while downloading the files?](https://penida.gitbook.io/big-digital-download/most-asked-questions/why-customers-have-an-issue-while-downloading-the-files.md) - [My customers see an error message "maximum limit reached" how do I get rid of it?](https://penida.gitbook.io/big-digital-download/most-asked-questions/my-customers-see-an-error-message-maximum-limit-reached-how-do-i-get-rid-of-it.md) - [Prevent Download Issues: VPN Compatibility with Big Digital Download](https://penida.gitbook.io/big-digital-download/most-asked-questions/prevent-download-issues-vpn-compatibility-with-big-digital-download.md) - [How to zip files so people can download everything at once?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-zip-files-so-people-can-download-everything-at-once.md) - [How to Automatically Fulfill Orders for Digital Products](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-automatically-fulfill-orders-for-digital-products.md) - [How to Apply a Delay Before Digital Product Fulfillment](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-automatically-fulfill-orders-for-digital-products/how-to-apply-a-delay-before-digital-product-fulfillment.md) - [How to Edit Download Limits in Bulk for Digital Products](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-edit-download-limits-in-bulk-for-digital-products.md) - [Customer don't receive their files through email, why?](https://penida.gitbook.io/big-digital-download/most-asked-questions/customer-dont-receive-their-files-through-email-why.md) - [How to Migrate from Another App to Big Digital Download](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download.md) - [Can we bulk add files?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/can-we-bulk-add-files.md) - [Can we import digital products from another app such as filemonk or Digital Download by Shopify?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/can-we-import-digital-products-from-another-app-such-as-filemonk-or-digital-download-by-shopify.md) - [How to Import Shopify Past Orders into Big Digital Download from Another App](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/how-to-import-shopify-past-orders-into-big-digital-download-from-another-app.md) - [Can we bulk add products?](https://penida.gitbook.io/big-digital-download/most-asked-questions/can-we-bulk-add-products.md) - [Can we bulk add files?](https://penida.gitbook.io/big-digital-download/most-asked-questions/can-we-bulk-add-files.md) - [Why customers can't download their files right after they bought it?](https://penida.gitbook.io/big-digital-download/most-asked-questions/why-customers-cant-download-their-files-right-after-they-bought-it.md) - [There's no page to download the files after a purchase](https://penida.gitbook.io/big-digital-download/most-asked-questions/theres-no-page-to-download-the-files-after-a-purchase.md) - [How can I use files already uploaded to Big Digital Download app for other digital products?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-can-i-use-files-already-uploaded-to-big-digital-download-app-for-other-digital-products.md) - [Can I add a hyperlink to the email sent to my customers?](https://penida.gitbook.io/big-digital-download/most-asked-questions/can-i-add-a-hyperlink-to-the-email-sent-to-my-customers.md) - [Why my shopify order shows in "hold"?](https://penida.gitbook.io/big-digital-download/most-asked-questions/why-my-shopify-order-shows-in-hold.md) - [How to add a download button to my products?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-add-a-download-button-to-my-products.md) - [Can Big Digital Download app stamp my PDF?](https://penida.gitbook.io/big-digital-download/most-asked-questions/can-big-digital-download-app-stamp-my-pdf.md) - [My uploads keep failing](https://penida.gitbook.io/big-digital-download/most-asked-questions/my-uploads-keep-failing.md) - [Can I change the sender address for emails sent by the app Big Digital Download?](https://penida.gitbook.io/big-digital-download/most-asked-questions/can-i-change-the-sender-address-for-emails-sent-by-the-app-big-digital-download.md) - [Why File Downloads from Big Digital Download May Not Work in Spain (Cloudflare Issue)](https://penida.gitbook.io/big-digital-download/most-asked-questions/why-file-downloads-from-big-digital-download-may-not-work-in-spain-cloudflare-issue.md) - [Why File Downloads from Big Digital Download May Not Work in Turkye (Backblaze Issue)](https://penida.gitbook.io/big-digital-download/most-asked-questions/why-file-downloads-from-big-digital-download-may-not-work-in-turkye-backblaze-issue.md) - [How to edit/change the text/copy in the emails that are sent out to the customers?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-edit-change-the-text-copy-in-the-emails-that-are-sent-out-to-the-customers.md) - [How to change and/or translate the text in the email?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-change-and-or-translate-the-text-in-the-email.md) - [How to make this app works with multilanguage?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-make-this-app-works-with-multilanguage.md) - [My customers say the download speed is slow](https://penida.gitbook.io/big-digital-download/most-asked-questions/my-customers-say-the-download-speed-is-slow.md) - [Can I change the design of the email?](https://penida.gitbook.io/big-digital-download/most-asked-questions/can-i-change-the-design-of-the-email.md) - [how can I resend the digital download link to the customer?](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-can-i-resend-the-digital-download-link-to-the-customer.md) - [Can I collect my user emails and send them a free PDF?](https://penida.gitbook.io/big-digital-download/most-asked-questions/can-i-collect-my-user-emails-and-send-them-a-free-pdf.md) - [Is there a way to maybe use own storage and connect it with this app?](https://penida.gitbook.io/big-digital-download/most-asked-questions/is-there-a-way-to-maybe-use-own-storage-and-connect-it-with-this-app.md) - [How to Add PDF to Shopify Product Page? (No App Required)](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-add-pdf-to-shopify-product-page-no-app-required.md) - [How to Find Your Shopify Product and Variant IDs for Bulk Digital Product Creation](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-to-find-your-shopify-product-and-variant-ids-for-bulk-digital-product-creation.md) - [How to Offer Multiple Versions of a Digital Product ?](https://penida.gitbook.io/big-digital-download/how-to-offer-multiple-versions-of-a-digital-product.md) - [Why am i still being charged after canceling the plan](https://penida.gitbook.io/big-digital-download/miscellaneous/why-am-i-still-being-charged-after-canceling-the-plan.md) - [I uninstalled the app, Can I Restore My Products and Files?](https://penida.gitbook.io/big-digital-download/miscellaneous/i-uninstalled-the-app-can-i-restore-my-products-and-files.md) - [Why is Outlook warning of a possible malicious link?](https://penida.gitbook.io/big-digital-download/miscellaneous/why-is-outlook-warning-of-a-possible-malicious-link.md) - [How to test the app using a draft order](https://penida.gitbook.io/big-digital-download/miscellaneous/how-to-test-the-app-using-a-draft-order.md) - [Do you take commission for my sales?](https://penida.gitbook.io/big-digital-download/miscellaneous/do-you-take-commission-for-my-sales.md) - [Can I use this app for free?](https://penida.gitbook.io/big-digital-download/miscellaneous/can-i-use-this-app-for-free.md) - [Can I attach multiple files to a product?](https://penida.gitbook.io/big-digital-download/miscellaneous/can-i-attach-multiple-files-to-a-product.md) - [How does auto fulfill works?](https://penida.gitbook.io/big-digital-download/miscellaneous/how-does-auto-fulfill-works.md) - [Can I upload some big files (150GB for instance)?](https://penida.gitbook.io/big-digital-download/miscellaneous/can-i-upload-some-big-files-150gb-for-instance.md) - [If I uninstall the app, will all my assets be deleted?](https://penida.gitbook.io/big-digital-download/miscellaneous/if-i-uninstall-the-app-will-all-my-assets-be-deleted.md) - [If I downgrade from PREMIUM to FREE, and I have more than 1GB of storage, will I lose everything?](https://penida.gitbook.io/big-digital-download/miscellaneous/if-i-downgrade-from-premium-to-free-and-i-have-more-than-1gb-of-storage-will-i-lose-everything.md) - [Can the customer still download assets after an order is cancelled/refunded?](https://penida.gitbook.io/big-digital-download/miscellaneous/can-the-customer-still-download-assets-after-an-order-is-cancelled-refunded.md) - [How does the fraud protection work?](https://penida.gitbook.io/big-digital-download/miscellaneous/how-does-the-fraud-protection-work.md) - [LICENSE KEY • How can I be sure a license key won't be used twice?](https://penida.gitbook.io/big-digital-download/miscellaneous/license-key-how-can-i-be-sure-a-license-key-wont-be-used-twice.md) - [LICENSE KEY • What are tags?](https://penida.gitbook.io/big-digital-download/miscellaneous/license-key-what-are-tags.md) - [LICENSE KEY • How to generate a license key automatically for a digital product?](https://penida.gitbook.io/big-digital-download/miscellaneous/license-key-how-to-generate-a-license-key-automatically-for-a-digital-product.md) - [License key • What if a customer purchases a license key that is not in stock anymore?](https://penida.gitbook.io/big-digital-download/miscellaneous/license-key-what-if-a-customer-purchases-a-license-key-that-is-not-in-stock-anymore.md) - [Does this app integrates with Etsy? Can we import customers and/or orders from Etsy?](https://penida.gitbook.io/big-digital-download/miscellaneous/does-this-app-integrates-with-etsy-can-we-import-customers-and-or-orders-from-etsy.md)