# MOST ASKED QUESTIONS

- [How to create my first Standard digital product?](/big-digital-download/most-asked-questions/how-to-create-my-first-standard-digital-product.md)
- [Which Digital Product Type Should I Use? A Quick Guide for New Sellers](/big-digital-download/most-asked-questions/which-digital-product-type-should-i-use-a-quick-guide-for-new-sellers.md)
- [How to create a Custom Digital Product](/big-digital-download/most-asked-questions/how-to-create-a-custom-digital-product.md)
- [How to create a Scheduled Digital Product?](/big-digital-download/most-asked-questions/how-to-create-a-scheduled-digital-product.md)
- [How to prevent the sharing of digital files?](/big-digital-download/most-asked-questions/how-to-prevent-the-sharing-of-digital-files.md)
- [How to configure and sell license keys?](/big-digital-download/most-asked-questions/how-to-configure-and-sell-license-keys.md)
- [How to add a download button in the thank you page](/big-digital-download/most-asked-questions/how-to-add-a-download-button-in-the-thank-you-page.md)
- [How to add a download button in customer accounts page](/big-digital-download/most-asked-questions/how-to-add-a-download-button-in-customer-accounts-page.md)
- [How to test if my digital products are correctly set up?](/big-digital-download/most-asked-questions/how-to-test-if-my-digital-products-are-correctly-set-up.md)
- [How Bandwidth Works in BIG Digital Download](/big-digital-download/most-asked-questions/how-bandwidth-works-in-big-digital-download.md)
- [How to disable the shipping for free products?](/big-digital-download/most-asked-questions/how-to-disable-the-shipping-for-free-products.md)
- [How to hide the price on the product page?](/big-digital-download/most-asked-questions/how-to-hide-the-price-on-the-product-page.md)
- [How to hide the quantity on the product page?](/big-digital-download/most-asked-questions/how-to-hide-the-quantity-on-the-product-page.md)
- [Why Customers have an issue while downloading the files?](/big-digital-download/most-asked-questions/why-customers-have-an-issue-while-downloading-the-files.md)
- [My customers see an error message "maximum limit reached" how do I get rid of it?](/big-digital-download/most-asked-questions/my-customers-see-an-error-message-maximum-limit-reached-how-do-i-get-rid-of-it.md)
- [Prevent Download Issues: VPN Compatibility with Big Digital Download](/big-digital-download/most-asked-questions/prevent-download-issues-vpn-compatibility-with-big-digital-download.md)
- [How to zip files so people can download everything at once?](/big-digital-download/most-asked-questions/how-to-zip-files-so-people-can-download-everything-at-once.md)
- [How to Automatically Fulfill Orders for Digital Products](/big-digital-download/most-asked-questions/how-to-automatically-fulfill-orders-for-digital-products.md)
- [How to Apply a Delay Before Digital Product Fulfillment](/big-digital-download/most-asked-questions/how-to-automatically-fulfill-orders-for-digital-products/how-to-apply-a-delay-before-digital-product-fulfillment.md)
- [How to Edit Download Limits in Bulk for Digital Products](/big-digital-download/most-asked-questions/how-to-edit-download-limits-in-bulk-for-digital-products.md)
- [Customer don't receive their files through email, why?](/big-digital-download/most-asked-questions/customer-dont-receive-their-files-through-email-why.md)
- [How to Migrate from Another App to Big Digital Download](/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download.md)
- [Can we bulk add files?](/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/can-we-bulk-add-files.md)
- [Can we import digital products from another app such as filemonk or Digital Download by Shopify?](/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/can-we-import-digital-products-from-another-app-such-as-filemonk-or-digital-download-by-shopify.md)
- [How to Import Shopify Past Orders into Big Digital Download from Another App](/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/how-to-import-shopify-past-orders-into-big-digital-download-from-another-app.md)
- [Can we bulk add products?](/big-digital-download/most-asked-questions/can-we-bulk-add-products.md)
- [Can we bulk add files?](/big-digital-download/most-asked-questions/can-we-bulk-add-files.md)
- [Why customers can't download their files right after they bought it?](/big-digital-download/most-asked-questions/why-customers-cant-download-their-files-right-after-they-bought-it.md)
- [There's no page to download the files after a purchase](/big-digital-download/most-asked-questions/theres-no-page-to-download-the-files-after-a-purchase.md)
- [How can I use files already uploaded to Big Digital Download app for other digital products?](/big-digital-download/most-asked-questions/how-can-i-use-files-already-uploaded-to-big-digital-download-app-for-other-digital-products.md)
- [Can I add a hyperlink to the email sent to my customers?](/big-digital-download/most-asked-questions/can-i-add-a-hyperlink-to-the-email-sent-to-my-customers.md)
- [Why my shopify order shows in "hold"?](/big-digital-download/most-asked-questions/why-my-shopify-order-shows-in-hold.md)
- [Can Big Digital Download app stamp my PDF?](/big-digital-download/most-asked-questions/can-big-digital-download-app-stamp-my-pdf.md)
- [My uploads keep failing](/big-digital-download/most-asked-questions/my-uploads-keep-failing.md)
- [Can I change the sender address for emails sent by the app Big Digital Download?](/big-digital-download/most-asked-questions/can-i-change-the-sender-address-for-emails-sent-by-the-app-big-digital-download.md)
- [Why File Downloads from Big Digital Download May Not Work in Spain (Cloudflare Issue)](/big-digital-download/most-asked-questions/why-file-downloads-from-big-digital-download-may-not-work-in-spain-cloudflare-issue.md)
- [Why File Downloads from Big Digital Download May Not Work in Turkye  (Backblaze Issue)](/big-digital-download/most-asked-questions/why-file-downloads-from-big-digital-download-may-not-work-in-turkye-backblaze-issue.md)
- [How to edit/change the text/copy in the emails that are sent out to the customers?](/big-digital-download/most-asked-questions/how-to-edit-change-the-text-copy-in-the-emails-that-are-sent-out-to-the-customers.md)
- [How to make this app works with multilanguage?](/big-digital-download/most-asked-questions/how-to-make-this-app-works-with-multilanguage.md)
- [My customers say the download speed is slow](/big-digital-download/most-asked-questions/my-customers-say-the-download-speed-is-slow.md)
- [Can I change the design of the email?](/big-digital-download/most-asked-questions/can-i-change-the-design-of-the-email.md)
- [how can I resend the digital download link to the customer?](/big-digital-download/most-asked-questions/how-can-i-resend-the-digital-download-link-to-the-customer.md)
- [Can I collect my user emails and send them a free PDF?](/big-digital-download/most-asked-questions/can-i-collect-my-user-emails-and-send-them-a-free-pdf.md)
- [Is there a way to maybe use own storage and connect it with this app?](/big-digital-download/most-asked-questions/is-there-a-way-to-maybe-use-own-storage-and-connect-it-with-this-app.md)
- [How to Add PDF to Shopify Product Page? (No App Required)](/big-digital-download/most-asked-questions/how-to-add-pdf-to-shopify-product-page-no-app-required.md)
- [How to Find Your Shopify Product and Variant IDs for Bulk Digital Product Creation](/big-digital-download/most-asked-questions/how-to-find-your-shopify-product-and-variant-ids-for-bulk-digital-product-creation.md)