# how can I resend the digital download link to the customer?

Steps to reset the digital download link (the download email) to a customer:

1. In your Shopify admin dashboard look at the left hand panel and click on **Apps.**
2. Click on **Big Digital Download.**
3. Click on **Orders**
4. Click on **Resend email** on the order you want to resend

<figure><img src="/files/ED2Ychdj0Z6YjwiOx4CC" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://penida.gitbook.io/big-digital-download/most-asked-questions/how-can-i-resend-the-digital-download-link-to-the-customer.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.