> For the complete documentation index, see [llms.txt](https://penida.gitbook.io/big-digital-download/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://penida.gitbook.io/big-digital-download/most-asked-questions/how-can-i-resend-the-digital-download-link-to-the-customer.md).

# how can I resend the digital download link to the customer?

Steps to reset the digital download link (the download email) to a customer:

1. In your Shopify admin dashboard look at the left hand panel and click on **Apps.**
2. Click on **Big Digital Download.**
3. Click on **Orders**
4. Click on **Resend email** on the order you want to resend

<figure><img src="/files/ED2Ychdj0Z6YjwiOx4CC" alt=""><figcaption></figcaption></figure>
