{"version":1,"pages":[{"id":"UzxhtcwOoX99xNUSJFHI","title":"Welcome to Big Digital Download","pathname":"/big-digital-download","siteSpaceId":"sitesp_6CC8u","emoji":"1f607","description":"Are you looking to sell digital products on your Shopify store?","breadcrumbs":[{"label":"Welcome <3 "}]},{"id":"kiGAxtJdCNL5t6LeGLSv","title":"How to create my first Standard digital product?","pathname":"/big-digital-download/most-asked-questions/how-to-create-my-first-standard-digital-product","siteSpaceId":"sitesp_6CC8u","emoji":"1f680","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"s9kzBArpHo7tSCU4Lg1x","title":"Which Digital Product Type Should I Use? A Quick Guide for New Sellers","pathname":"/big-digital-download/most-asked-questions/which-digital-product-type-should-i-use-a-quick-guide-for-new-sellers","siteSpaceId":"sitesp_6CC8u","emoji":"1f4d8","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"My2iqBSawC916UbrhV6K","title":"How to create a Custom Digital Product","pathname":"/big-digital-download/most-asked-questions/how-to-create-a-custom-digital-product","siteSpaceId":"sitesp_6CC8u","emoji":"1f9e9","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"LFjUOoF7Uq4ceUdH6h7B","title":"How to create a Scheduled Digital Product?","pathname":"/big-digital-download/most-asked-questions/how-to-create-a-scheduled-digital-product","siteSpaceId":"sitesp_6CC8u","emoji":"23f3","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"YLgpR8K4hw6vPh20L6XF","title":"How to prevent the sharing of digital files?","pathname":"/big-digital-download/most-asked-questions/how-to-prevent-the-sharing-of-digital-files","siteSpaceId":"sitesp_6CC8u","emoji":"274c","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"2fGeAWWolt12QngPY0c0","title":"How to configure and sell license keys?","pathname":"/big-digital-download/most-asked-questions/how-to-configure-and-sell-license-keys","siteSpaceId":"sitesp_6CC8u","emoji":"1f511","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"Z6vgffbnNwh7ackAhtqQ","title":"How to add a download button in the thank you page","pathname":"/big-digital-download/most-asked-questions/how-to-add-a-download-button-in-the-thank-you-page","siteSpaceId":"sitesp_6CC8u","emoji":"26a1","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"H5U2SzniZGxpP5qliQOy","title":"How to add a download button in customer accounts page","pathname":"/big-digital-download/most-asked-questions/how-to-add-a-download-button-in-customer-accounts-page","siteSpaceId":"sitesp_6CC8u","emoji":"26a1","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"lE2BSeEuiTYQnKe4sn1o","title":"How to test if my digital products are correctly set up?","pathname":"/big-digital-download/most-asked-questions/how-to-test-if-my-digital-products-are-correctly-set-up","siteSpaceId":"sitesp_6CC8u","emoji":"1f477","description":"","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"NipYqLsqtJtbPmfGal9d","title":"How Bandwidth Works in BIG Digital Download","pathname":"/big-digital-download/most-asked-questions/how-bandwidth-works-in-big-digital-download","siteSpaceId":"sitesp_6CC8u","emoji":"1f321","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"3617ORaMIfeOqlUdtEII","title":"How to disable the shipping for free products?","pathname":"/big-digital-download/most-asked-questions/how-to-disable-the-shipping-for-free-products","siteSpaceId":"sitesp_6CC8u","emoji":"1f69a","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"wZwGole4Kkf8dIdwQbOv","title":"How to hide the price on the product page?","pathname":"/big-digital-download/most-asked-questions/how-to-hide-the-price-on-the-product-page","siteSpaceId":"sitesp_6CC8u","emoji":"1f441","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"CHmHwhQMAB0xIJ4um57R","title":"How to hide the quantity on the product page?","pathname":"/big-digital-download/most-asked-questions/how-to-hide-the-quantity-on-the-product-page","siteSpaceId":"sitesp_6CC8u","emoji":"1f441","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"Nxfu5NbB9WZwSIIMXFGb","title":"Why Customers have an issue while downloading the files?","pathname":"/big-digital-download/most-asked-questions/why-customers-have-an-issue-while-downloading-the-files","siteSpaceId":"sitesp_6CC8u","emoji":"1f4c2","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"vnOhPegttIzu4f7tqHK1","title":"My customers see an error message \"maximum limit reached\" how do I get rid of it?","pathname":"/big-digital-download/most-asked-questions/my-customers-see-an-error-message-maximum-limit-reached-how-do-i-get-rid-of-it","siteSpaceId":"sitesp_6CC8u","emoji":"1f3a2","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"WjXpqE2BkCyK6NQfVp4b","title":"Prevent Download Issues: VPN Compatibility with Big Digital Download","pathname":"/big-digital-download/most-asked-questions/prevent-download-issues-vpn-compatibility-with-big-digital-download","siteSpaceId":"sitesp_6CC8u","emoji":"1f468-1f4bb","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"ieg37q6NWlABh7xALRfK","title":"How to zip files so people can download everything at once?","pathname":"/big-digital-download/most-asked-questions/how-to-zip-files-so-people-can-download-everything-at-once","siteSpaceId":"sitesp_6CC8u","emoji":"1f5c3","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"ysm4VhTXJx5GTYwXadmC","title":"How to Automatically Fulfill Orders for Digital Products","pathname":"/big-digital-download/most-asked-questions/how-to-automatically-fulfill-orders-for-digital-products","siteSpaceId":"sitesp_6CC8u","emoji":"267b","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"J2XRnnAmGUb1cukFZadu","title":"How to Apply a Delay Before Digital Product Fulfillment","pathname":"/big-digital-download/most-asked-questions/how-to-automatically-fulfill-orders-for-digital-products/how-to-apply-a-delay-before-digital-product-fulfillment","siteSpaceId":"sitesp_6CC8u","icon":"mendeley","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"},{"label":"How to Automatically Fulfill Orders for Digital Products","emoji":"267b"}]},{"id":"DFQ5hzZtNtCi6lJLAmPY","title":"How to Edit Download Limits in Bulk for Digital Products","pathname":"/big-digital-download/most-asked-questions/how-to-edit-download-limits-in-bulk-for-digital-products","siteSpaceId":"sitesp_6CC8u","emoji":"1f48a","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"8jD3hi0STErZndZsfdHU","title":"Customer don't receive their files through email, why?","pathname":"/big-digital-download/most-asked-questions/customer-dont-receive-their-files-through-email-why","siteSpaceId":"sitesp_6CC8u","emoji":"1f4ec","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"nfC3ZDNMXNlyK1WFRIgi","title":"How to Migrate from Another App to Big Digital Download","pathname":"/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download","siteSpaceId":"sitesp_6CC8u","emoji":"1f34e","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"3s2ZvoNytLJ0Kn3aVGxB","title":"Can we bulk add files?","pathname":"/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/can-we-bulk-add-files","siteSpaceId":"sitesp_6CC8u","emoji":"1f347","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"},{"label":"How to Migrate from Another App to Big Digital Download","emoji":"1f34e"}]},{"id":"tpZbkQGZulvHsVqSQDAI","title":"Can we import digital products from another app such as filemonk or Digital Download by Shopify?","pathname":"/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/can-we-import-digital-products-from-another-app-such-as-filemonk-or-digital-download-by-shopify","siteSpaceId":"sitesp_6CC8u","emoji":"1f7e2","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"},{"label":"How to Migrate from Another App to Big Digital Download","emoji":"1f34e"}]},{"id":"uF7y2rz8B7HA0aG5P253","title":"How to Import Shopify Past Orders into Big Digital Download from Another App","pathname":"/big-digital-download/most-asked-questions/how-to-migrate-from-another-app-to-big-digital-download/how-to-import-shopify-past-orders-into-big-digital-download-from-another-app","siteSpaceId":"sitesp_6CC8u","icon":"arrow-up-to-line","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"},{"label":"How to Migrate from Another App to Big Digital Download","emoji":"1f34e"}]},{"id":"bk0wJ50ain5BwTG6apxm","title":"Can we bulk add products?","pathname":"/big-digital-download/most-asked-questions/can-we-bulk-add-products","siteSpaceId":"sitesp_6CC8u","emoji":"1f347","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"AcN4OYWFdkZQvCu2tjWR","title":"Can we bulk add files?","pathname":"/big-digital-download/most-asked-questions/can-we-bulk-add-files","siteSpaceId":"sitesp_6CC8u","emoji":"1f347","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"maBDWVzdow30TG5nl8hP","title":"Why customers can't download their files right after they bought it?","pathname":"/big-digital-download/most-asked-questions/why-customers-cant-download-their-files-right-after-they-bought-it","siteSpaceId":"sitesp_6CC8u","emoji":"1f621","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"CoFvRE6RWVYtqd25lpYe","title":"There's no page to download the files after a purchase","pathname":"/big-digital-download/most-asked-questions/theres-no-page-to-download-the-files-after-a-purchase","siteSpaceId":"sitesp_6CC8u","emoji":"1f621","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"7bLYMu35ybbbAxol4n9y","title":"How can I use files already uploaded to Big Digital Download app for other digital products?","pathname":"/big-digital-download/most-asked-questions/how-can-i-use-files-already-uploaded-to-big-digital-download-app-for-other-digital-products","siteSpaceId":"sitesp_6CC8u","emoji":"1f486-2642","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"nf12leF5CFMALXbmTH4w","title":"Can I add a hyperlink to the email sent to my customers?","pathname":"/big-digital-download/most-asked-questions/can-i-add-a-hyperlink-to-the-email-sent-to-my-customers","siteSpaceId":"sitesp_6CC8u","emoji":"1f517","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"zEGfOnH3AdpdrJ7iQHiz","title":"Why my shopify order shows in \"hold\"?","pathname":"/big-digital-download/most-asked-questions/why-my-shopify-order-shows-in-hold","siteSpaceId":"sitesp_6CC8u","emoji":"1f6d1","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"ZC9rJS62Mkikq1aT3iek","title":"Can Big Digital Download app stamp my PDF?","pathname":"/big-digital-download/most-asked-questions/can-big-digital-download-app-stamp-my-pdf","siteSpaceId":"sitesp_6CC8u","emoji":"1f516","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"eWCniIqY5lKb153SSdxM","title":"My uploads keep failing","pathname":"/big-digital-download/most-asked-questions/my-uploads-keep-failing","siteSpaceId":"sitesp_6CC8u","emoji":"274c","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"TsjGXupV1yq50oMTURVq","title":"Can I change the sender address for emails sent by the app Big Digital Download?","pathname":"/big-digital-download/most-asked-questions/can-i-change-the-sender-address-for-emails-sent-by-the-app-big-digital-download","siteSpaceId":"sitesp_6CC8u","emoji":"1f4e9","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"WceRx20EJ4V9zECBzSXK","title":"Why File Downloads from Big Digital Download May Not Work in Spain (Cloudflare Issue)","pathname":"/big-digital-download/most-asked-questions/why-file-downloads-from-big-digital-download-may-not-work-in-spain-cloudflare-issue","siteSpaceId":"sitesp_6CC8u","emoji":"1f1ea-1f1f8","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"e6QoyzBTZxTjihsgdUQQ","title":"Why File Downloads from Big Digital Download May Not Work in Turkye  (Backblaze Issue)","pathname":"/big-digital-download/most-asked-questions/why-file-downloads-from-big-digital-download-may-not-work-in-turkye-backblaze-issue","siteSpaceId":"sitesp_6CC8u","emoji":"1f1f9-1f1f7","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"wJeuZxK34L15HAhqY0Nm","title":"How to edit/change the text/copy in the emails that are sent out to the customers?","pathname":"/big-digital-download/most-asked-questions/how-to-edit-change-the-text-copy-in-the-emails-that-are-sent-out-to-the-customers","siteSpaceId":"sitesp_6CC8u","icon":"pencil","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"7pEAgjGJW52YLkrX41FC","title":"How to make this app works with multilanguage?","pathname":"/big-digital-download/most-asked-questions/how-to-make-this-app-works-with-multilanguage","siteSpaceId":"sitesp_6CC8u","emoji":"1f30f","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"K17rs2snd3otDKXwyLqR","title":"My customers say the download speed is slow","pathname":"/big-digital-download/most-asked-questions/my-customers-say-the-download-speed-is-slow","siteSpaceId":"sitesp_6CC8u","emoji":"1f422","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"ULHDlShmDaWrqQuOF7E2","title":"Can I change the design of the email?","pathname":"/big-digital-download/most-asked-questions/can-i-change-the-design-of-the-email","siteSpaceId":"sitesp_6CC8u","emoji":"1f3a8","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"jb8joX9zAhH1ifiQQdoM","title":"how can I resend the digital download link to the customer?","pathname":"/big-digital-download/most-asked-questions/how-can-i-resend-the-digital-download-link-to-the-customer","siteSpaceId":"sitesp_6CC8u","emoji":"27bf","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"dERfq8yvcUI9pQi8iUuJ","title":"Can I collect my user emails and send them a free PDF?","pathname":"/big-digital-download/most-asked-questions/can-i-collect-my-user-emails-and-send-them-a-free-pdf","siteSpaceId":"sitesp_6CC8u","emoji":"1f4d2","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"8dxFvND0hziaFNC1t3uk","title":"Is there a way to maybe use own storage and connect it with this app?","pathname":"/big-digital-download/most-asked-questions/is-there-a-way-to-maybe-use-own-storage-and-connect-it-with-this-app","siteSpaceId":"sitesp_6CC8u","emoji":"1f9f3","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"R2XsCNZTQmoP93Cs3ihL","title":"How to Add PDF to Shopify Product Page? (No App Required)","pathname":"/big-digital-download/most-asked-questions/how-to-add-pdf-to-shopify-product-page-no-app-required","siteSpaceId":"sitesp_6CC8u","icon":"file-pdf","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"EVmxpnKZJBYpcwQEDUJ6","title":"How to Find Your Shopify Product and Variant IDs for Bulk Digital Product Creation","pathname":"/big-digital-download/most-asked-questions/how-to-find-your-shopify-product-and-variant-ids-for-bulk-digital-product-creation","siteSpaceId":"sitesp_6CC8u","emoji":"1f4a1","breadcrumbs":[{"label":"MOST ASKED QUESTIONS"}]},{"id":"ogLx6j6HyNh0k53gGPfx","title":"How to Offer Multiple Versions of a Digital Product ?","pathname":"/big-digital-download/how-to-offer-multiple-versions-of-a-digital-product","siteSpaceId":"sitesp_6CC8u","icon":"files"},{"id":"e73948caf32ddda5d6ccbd840be9a6c90664d02f","title":"Why am i still being charged after canceling the plan","pathname":"/big-digital-download/miscellaneous/why-am-i-still-being-charged-after-canceling-the-plan","siteSpaceId":"sitesp_6CC8u","emoji":"274c","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"0560bb4ad1815a7f027db338ea29ef55bfd47f95","title":"I uninstalled the app, Can I Restore My Products and Files?","pathname":"/big-digital-download/miscellaneous/i-uninstalled-the-app-can-i-restore-my-products-and-files","siteSpaceId":"sitesp_6CC8u","emoji":"1f519","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"uZojw1wXSvJrvJsfk4yR","title":"Why is Outlook warning of a possible malicious link?","pathname":"/big-digital-download/miscellaneous/why-is-outlook-warning-of-a-possible-malicious-link","siteSpaceId":"sitesp_6CC8u","emoji":"26a0","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"iDmCrcptIt438OBtTSpn","title":"How to test the app using a draft order","pathname":"/big-digital-download/miscellaneous/how-to-test-the-app-using-a-draft-order","siteSpaceId":"sitesp_6CC8u","emoji":"1f587","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"H36q9rucTo4Dc42SMNNy","title":"Do you take commission for my sales?","pathname":"/big-digital-download/miscellaneous/do-you-take-commission-for-my-sales","siteSpaceId":"sitesp_6CC8u","emoji":"1f4b8","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"oHfSKo7wZWGrn7I9Gvso","title":"Can I use this app for free?","pathname":"/big-digital-download/miscellaneous/can-i-use-this-app-for-free","siteSpaceId":"sitesp_6CC8u","emoji":"1f36f","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"Yfo0QyJ2HOnLIam7gl1m","title":"Can I attach multiple files to a product?","pathname":"/big-digital-download/miscellaneous/can-i-attach-multiple-files-to-a-product","siteSpaceId":"sitesp_6CC8u","emoji":"1f4da","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"hPtJkzs7j3nNnrWlbmCw","title":"How does auto fulfill works?","pathname":"/big-digital-download/miscellaneous/how-does-auto-fulfill-works","siteSpaceId":"sitesp_6CC8u","emoji":"1f6e1","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"YhDsRvk4E1YSHgVu9MJC","title":"Can I upload some big files (150GB for instance)?","pathname":"/big-digital-download/miscellaneous/can-i-upload-some-big-files-150gb-for-instance","siteSpaceId":"sitesp_6CC8u","emoji":"1f418","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"4FtVpyFDuXY3IWycBjkD","title":"If I uninstall the app, will all my assets be deleted?","pathname":"/big-digital-download/miscellaneous/if-i-uninstall-the-app-will-all-my-assets-be-deleted","siteSpaceId":"sitesp_6CC8u","emoji":"2716","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"qcOxViXHEFc6cWqHaMls","title":"If I downgrade from PREMIUM to FREE, and I have more than 1GB of storage, will I lose everything?","pathname":"/big-digital-download/miscellaneous/if-i-downgrade-from-premium-to-free-and-i-have-more-than-1gb-of-storage-will-i-lose-everything","siteSpaceId":"sitesp_6CC8u","emoji":"1f636","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"vUkcuFyGGs128oJG8UNg","title":"Can the customer still download assets after an order is cancelled/refunded?","pathname":"/big-digital-download/miscellaneous/can-the-customer-still-download-assets-after-an-order-is-cancelled-refunded","siteSpaceId":"sitesp_6CC8u","emoji":"1f645-2642","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"Dyk9HPP0i3s6S4O0lG30","title":"How does the fraud protection work?","pathname":"/big-digital-download/miscellaneous/how-does-the-fraud-protection-work","siteSpaceId":"sitesp_6CC8u","emoji":"1f977","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"iOIgbpjiCs33JQ3YVNJQ","title":"LICENSE KEY • How can I be sure a license key won't be used twice?","pathname":"/big-digital-download/miscellaneous/license-key-how-can-i-be-sure-a-license-key-wont-be-used-twice","siteSpaceId":"sitesp_6CC8u","emoji":"1f39f","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"IzKvA0P4YkeYHGaoy3Cx","title":"LICENSE KEY • What are tags?","pathname":"/big-digital-download/miscellaneous/license-key-what-are-tags","siteSpaceId":"sitesp_6CC8u","emoji":"1f39f","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"WDrRstUXfpAsQTA5SfRe","title":"LICENSE KEY • How to generate a license key automatically for a digital product?","pathname":"/big-digital-download/miscellaneous/license-key-how-to-generate-a-license-key-automatically-for-a-digital-product","siteSpaceId":"sitesp_6CC8u","emoji":"1f39f","breadcrumbs":[{"label":"miscellaneous"}]},{"id":"HkjHXi84P6MddtlqPUXW","title":"License key • What if a customer purchases a license key that is not in stock anymore?","pathname":"/big-digital-download/miscellaneous/license-key-what-if-a-customer-purchases-a-license-key-that-is-not-in-stock-anymore","siteSpaceId":"sitesp_6CC8u","emoji":"1f39f","breadcrumbs":[{"label":"miscellaneous"}]}]}