🧑‍🏫How does "No preference" work when selected as a teammate

Learn how selecting no preference as your teammate affects your services calendar

How does no preference teammate work?

When a customer selects "No preference" it causes the app to show the availability of all teammates in a single calendar view and depending on the date/time chosen the app will pick a teammate.

If two teammates are available for the same date/time the app will randomly pick one.

Example of no preference teammate selected

This example will show two teammates with different availabilities that do not overlap and how a calendar would show if no preference is selected.

Jane's Availability: Mon -> Fri (All day) + Saturday (Morning)

Notice how Saturday morning Jane is available

John's Availability: Sat (Afternoon) -> Sun (Afternoon)

Notice how John is only available on weekend afternoons

Calendar Availability with "No Preference" selected

Notice the following:

Monday -> Sunday shows up on the calendar which means both Jane and John's availability are showing

On Saturday you can see Jane's morning schedule from 9am - 12pm (Red arrow) AND you can see Johns afternoon schedule from 4pm - 6pm (Blue arrow)

Monday -> Sunday shows up on the calendar which means both Jane and John's availability are showing On Saturday you can see Jane's morning schedule from 9am - 12pm (Red arrow) AND you can see Johns afternoon schedule from 4pm - 6pm (Blue arrow)