How to Set Minimum and Maximum Booking Quantities per Service
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This guide explains how to use the Quantity on service feature to define how many people or units can be booked for a single time slot. This is especially useful if you offer services like event entries, group experiences, or table reservations where multiple spots can be booked at once.
This feature controls how many spots can be booked in one time slot, not multiple time slots. If your service is set to allow 1 booking per time slot, setting a minimum quantity of 2 will cause availability issues.
Go to Apps
Open Cowlendar
Navigate to Settings > General Settings
Scroll to the Quantity on service section
In the Quantity on service section, click Add a service.
You can choose to:
Keep the “All services” toggle active to create a general rule that applies to all your services.
Or, add specific rules for individual services even while the general rule is active.
For each service you configure, set:
Minimum quantity (e.g., 2)
Maximum quantity (e.g., 8)
To ensure the quantity rule works without errors, double-check the following:
Go to My Services and click Edit on the relevant service
Open the Advanced tab
Confirm that Booking limit per timeslot is set to a value equal or greater than your quantity maximum
Example: If you allow 8 people per booking, the booking limit per timeslot should be at least 8
The quantity selector will still appear, but if your quantity settings don’t match the availability limits of the service, the service will show as “Availability Not Found” and your customers won’t be able to complete a booking.
If you are unsure whether your setup is correct or need assistance, feel free to contact our support team. We are always happy to help.
