⁉️My price is wrong on the booking form. Why is that?

If the price displayed on your Cowlendar booking form does not match the price you set in Shopify, this is usually caused by a temporary issue with the Shopify webhooks sent to our app.

Cowlendar relies on webhooks to receive updates every time you change a product’s price, inventory, or settings in Shopify. If a webhook is delayed or not received correctly, the booking widget may display an outdated price.

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✔️ How to fix it

To refresh the price and force Shopify to resend the webhook, simply:

1. Go to your Shopify product

2. Make any small change (for example:

   • Add a space to the description

   • Change a tag

   • Modify the title temporarily

   • Add/remove an image)

3. Click Save

4. Wait 2 minutes

After this, the correct price should appear automatically on your booking form.

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💡 Why this works

Saving the product forces Shopify to re-trigger the webhook and send fresh data to Cowlendar. Once the new webhook is received, our system updates the service and displays the correct price.

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❓ Still seeing the wrong price?

If the price is still incorrect after 2–3 minutes:

• Try clearing your browser cache

• If you use a theme app block, refresh the page or test in a private window

• Make sure the product and service are correctly connected in Cowlendar

• Confirm you changed the price on the Shopify product, not only inside the service configuration

If the issue persists, contact us through the Cowlendar support chat and we’ll be happy to help.