# When trying to view my service, I've got an error 404, product not found

It can be a few things.&#x20;

\
**Possible reason 1 :** your product is still in draft mode. \
**How to fix it :**&#x20;

* Make sure the status of your product is not on draft mode

<figure><img src="https://1413666222-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FB7xH6fep0zIUsqsS8lgV%2Fuploads%2FHo0I5c91jE1xv8rTCqTV%2FUntitled%20design%20(46).png?alt=media&#x26;token=e60e248b-2bfb-48df-b6ef-15133ebf6192" alt=""><figcaption></figcaption></figure>

**Possible reason 2 :** You have deleted the product that originally was connected to the service\
**How to fix it :**&#x20;

* Recreate the product on Shopify then click on My Services > Edit > Change to update the product to the newly created one.
* If when you click on "Edit" you see a big grey rectangle instead of your product name. It means that the original product does not exist anymore.

<figure><img src="https://1413666222-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FB7xH6fep0zIUsqsS8lgV%2Fuploads%2FM7w3RDIJzQdRBzHj7IDQ%2FCow%20-%20Direct%20link%20copy%20(9).png?alt=media&#x26;token=59ae3ac1-69fb-4487-8759-58efdc182a55" alt=""><figcaption></figcaption></figure>
