🐢My customers say the download speed is slow

Please contact the support (live chat) and let us know

1.Is the customer using a VPN?

2.Is it the case for all of your customers?

3.Where does your customer live?

4.Have your customer tried using another router?

5.Which device is he using?

Once we have all these data we'll try to understand what is causing the low speed.

Last updated