Why my shopify order shows in "hold"?
Last updated
Was this helpful?
Last updated
Was this helpful?
This is due to Shopify, and can be due to different reasons.
The reason why an order was put on hold is shown on the order in your Shopify admin.
In you can find the explanation of the different motives. Here's a quick summary of them.
High risk of fraud : The placed the fulfillment request on hold, or the High risk of fraud reason was selected when the order was . To request SFN fulfill the order, , and then .
Inventory out of stock : The Inventory out of stock reason was selected when the order was . To request SFN fulfill the order, , and then .
Address incorrect : The Address incorrect reason was selected when the order was . To request SFN fulfill the order, , and then
Awaiting payment : The Awaiting payment reason was selected when the order was . To request SFN fulfill the order, , and then
Other : The placed the fulfillment request on hold, or the Other reason was selected when the order was . To request SFN fulfill the order, , and then