# Why my shopify order shows in "hold"?

This is due to Shopify, and can be due to different reasons.

The reason why an order was put on hold is shown on the order in your Shopify admin.

In [this link ](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests)you can find the explanation of the different motives. Here's a quick summary of them.

**High risk of fraud :** The [hold order based on risk level flow](https://help.shopify.com/manual/shipping/shopify-fulfillment-network/flow#hold-order-flows) placed the fulfillment request on hold, or the **High risk of fraud** reason was selected when the order was [manually placed on hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-hold-fulfillment). To request SFN fulfill the order, [manually release the hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-release-on-hold-order), and then [manually request fulfillment](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-request-fulfillment).

**Inventory out of stock :** The **Inventory out of stock** reason was selected when the order was [manually placed on hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-hold-fulfillment). To request SFN fulfill the order, [manually release the hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-release-on-hold-order), and then [manually request fulfillment](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-request-fulfillment).

**Address incorrect :** The **Address incorrect** reason was selected when the order was [manually placed on hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-hold-fulfillment). To request SFN fulfill the order, [manually release the hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-release-on-hold-order), and then [manually request fulfillment](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-request-fulfillment)

**Awaiting payment :** The **Awaiting payment** reason was selected when the order was [manually placed on hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-hold-fulfillment). To request SFN fulfill the order, [manually release the hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-release-on-hold-order), and then [manually request fulfillment](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-request-fulfillment)

**Other :** The [hold order based on order value flow](https://help.shopify.com/manual/shipping/shopify-fulfillment-network/flow#hold-order-flows) placed the fulfillment request on hold, or the **Other** reason was selected when the order was [manually placed on hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-hold-fulfillment). To request SFN fulfill the order, [manually release the hold](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-release-on-hold-order), and then [manually request fulfillment](https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests/stopping-fulfilment-requests/on-hold-fulfillment-requests#sfn-manually-request-fulfillment)

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