📨How to Customize Confirmation Emails for Each Service in Cowlendar

You can add unique information to the confirmation email your customers receive when they book a specific service. Follow the two simple sections below to set up custom email content per service.

Add Custom Text to a Service

  1. In your Shopify admin dashboard look at the left panel and click on the Apps.

  2. Click on Cowlendar.

  3. Click on My Service.

  4. Click Edit on the service

  1. Click on the Advanced tab.

  1. Scroll down until you see the Customize Email section.

  2. Enter the extra content you want included in that service’s confirmation email.

  1. Make sure to click Update before leaving.

The custom email content you add is unique to each service and only appears if the[Custom service text] block is included in your email template. Make sure to save changes in both sections for everything to work correctly

  1. In the dashboard, open Settings and select Email Settings.

  1. Find Customer email confirmation.

  2. Choose the template that matches your service type.

  3. In the email body editor, insert the placeholder block: [Custom service text]

  1. Save your template.

Now, whenever a customer books that specific service, the confirmation email will include your custom text along with all the standard booking details.

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