🧑‍🤝‍🧑How to set up different participant types for your service

Impact of Using Different Participant Types on Booking Flexibility

When you enable the "Use different participant types" feature in Cowlendar, you can define multiple participant categories (e.g., Adult, Baby, Disabled) and set specific capacities and pricing for each. This allows you to offer more tailored booking experiences for your customers, ensuring that your events or services accommodate diverse needs

However, it’s important to understand the implications of this feature:

Defining participant types provides greater flexibility for customers to book according to their group composition

• For example, a family can book for 2 adults and 1 baby, with each participant type having its own minimum and maximum capacity (e.g., a maximum of 5 adults, 1 baby, etc.).

• If you also enable "Customize price by participants," you can set different prices for each type, such as a lower fee for babies or a discounted rate for disabled participants.

On the other hand, using participant types adds complexity to your booking setup.

• You’ll need to carefully configure the minimum, maximum, and default values for each participant type to avoid overbooking or underbooking scenarios.

• For instance, if you set a high maximum for adults but a low maximum for babies, a group with many babies might not be able to book, even if the total number of participants is within the overall capacity.

Enabling this feature will modify the time slot limits based on the participant type capacities you set, which may affect overall availability.

Steps to adjust Different Participant Types

1. In your Shopify admin dashboard look at the left hand panel and click on Apps.

2. Click on Cowlendar.

3. Click click on My Service.

4. Click Edit on the service you want to change.

1. Click into the General tab

2. Scroll down and adjust Participants Settings