> For the complete documentation index, see [llms.txt](https://penida.gitbook.io/cowlendar-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://penida.gitbook.io/cowlendar-help/questions/when-trying-to-view-my-service-ive-got-an-error-404-product-not-found.md).

# When trying to view my service, I've got an error 404, product not found

It can be a few things. 

\
**Possible reason 1 :** your product is still in draft mode. \
**How to fix it :** 

* Make sure the status of your product is not on draft mode

<figure><img src="/files/bbK1VRsixL9QVDGYPG1U" alt=""><figcaption></figcaption></figure>

**Possible reason 2 :** You have deleted the product that originally was connected to the service\
**How to fix it :**&#x20;

* Recreate the product on Shopify then click on My Services > Edit > Change to update the product to the newly created one.
* If when you click on "Edit" you see a big grey rectangle instead of your product name. It means that the original product does not exist anymore.

<figure><img src="/files/eK2v6KkvCZBRZoqZgQOP" alt=""><figcaption></figcaption></figure>