> For the complete documentation index, see [llms.txt](https://penida.gitbook.io/cowlendar-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://penida.gitbook.io/cowlendar-help/how-to.../how-to-automatically-cancel-orders.md).

# How to automatically cancel orders

{% hint style="info" %}
To automatically cancel the Shopify order generated for a booking you will go to **Apps > Cowlendar > Settings** **> General settings** and enable the options which fits your needs

You can control which type of canceled bookings have there Shopify order canceled (admin, customer or both)
{% endhint %}

### Steps to automatically cancel orders on Cowlendar

1. In your Shopify admin dashboard look at the left panel and click on Apps.
2. Click on Cowlendar.
3. Click on Settings.
4. Scroll down a bit and find the **Refund and cancellation settings**.
5. Select the options that correspond to what you need.

<figure><img src="/files/D3cAkiCzZ38FfDhdhLkz" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**HINT:** Enable both "Automatically cancel..." and "Automatically refund..." if you want the Shopify order to be both canceled and refunded,
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://penida.gitbook.io/cowlendar-help/how-to.../how-to-automatically-cancel-orders.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.