# How to setup a waitlist for a service?

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{% hint style="info" %}
This is a great way to allow customers to sign up for sold out time slots. This will help retain customer interest.
{% endhint %}

Oh no! Your timeslots are sold out but there is still a huge line of people wanting to sign up for it! You as a business owner know that there is a high chance someone will cancel/reschedule causing the timeslot to open up. The tricky part is how can you let interested parties know that this timeslot has opened up? Well on Cowlendar you can allow people to join a waitlist for specific services once it has opened up!

### Steps on how to enable a waitlist for a service on Cowlendar:

1. Back in your Shopify admin dashboard look at the left panel and click on **Apps.**
2. Click on **Cowlendar.**
3. Click on **My Services.**
4. Click **Edit** on the specific service you want to block dates for.

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5. Click on the **Payment tab.**
6. In the waitlist section enable the waitlist.
   1. This causes the following text to show up above the calendar: "Can't find your date? Join the waitlist.
      1. When clicked the waitlist signup will show up.

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{% hint style="warning" %}
Bookings are not automatically approved! Meaning that if a time slot opens up you will need to accept it manually by going to Apps > Cowlendar > Bookings > Waitlist tab. In there you will click "Invite to book" on the booking you want to accept.
{% endhint %}

<figure><img src="/files/cPyG8PgLpD5rGskhdPdo" alt=""><figcaption></figcaption></figure>

7. If you also enable the option "Show waitlist when a slot is fully booked" then this results in a waitlist for time slots that are sold out.

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