> For the complete documentation index, see [llms.txt](https://penida.gitbook.io/cowlendar-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://penida.gitbook.io/cowlendar-help/what-to-check-for-if-cowlendar-is-not-working/make-sure-your-product-is-not-in-a-draft-mode.md).

# Make sure your product is not in a draft mode

For the Cowlendar booking app to function seamlessly, your product needs to be set to live mode rather than draft mode. 

Here's a step-by-step guide to ensure your product is live:

**1. Accessing Your Product Settings**

* Navigate to Settings > Checkout from your Shopify admin panel.

**2. Checking Current Checkout Status**

* Within the Checkout customization section, review the listings to identify whether your product checkout is currently set to live or draft.

**3. Activating Your Product**

* If your product is in draft mode:
  * Click on Publish next to the desired draft checkout.
  * Confirm by selecting Publish.

**4. Verifying Activation**

* To ensure the changes have been implemented:
  * Click on ⋯ adjacent to your now live checkout.
  * Select View to observe how the live checkout appears to your customers.

Your product is now set to active mode, ensuring compatibility with the Cowlendar booking app. **Always remember to save any changes** made during this process.

**Note:** It is crucial to maintain only one live checkout at a given time for accurate customer traffic management.

<figure><img src="/files/bbK1VRsixL9QVDGYPG1U" alt=""><figcaption></figcaption></figure>