📐How to use advanced service settings (service rules)?

This feature requires a bit of thinking and planning before settings up. You will want to be clear on how you want service limits to affect each other and possible "edge cases".

Why would i want apply specific "service rules" in Cowlendar?

You might be offering two services which use the same room in your building. This means that if Service 1 is booked then Service 2 should automatically close out because now the room will be used for Service 1.

You almost might still want to accept more booking on Service 1 while still keeping Service 2 closed. Which means a global limit of 1 per time slot will not work.

Thankfully due to Cowlendar latest advanced settings which allows the incorporation of "special rules" this can be accomplished!

How would a service rule between Service A and Service B in Cowlendar work?

Lets assume that from the screenshot above Plants for all is Service A and Business Coaching With Me is Service B.

In the rule we state:

• If there is 1 booking made in a timeslot of Service 1 then close that timeslot in Service 2 while still keeping the timeslot open in Service 1 until it's own limit is reached.

• If you want this rule to be enabled both ways then toggle on "Share the same rule in both directions".

• This means if Service 1 has a limit of 20 then 19 people can still book but Service 2 is closed because of this rule.

Steps to create service rules in Cowlendar:

1. In your Shopify admin dashboard look for at the left hand panel and click on the Apps tab.

2. Click on Cowlendar.

3. Click on Settings.

4. Click on Advanced Settings.

Booking rules explained:

• Booking rule type:

  • Service Rule: Select this if you want to impact the availiability of a service based on the bookings of another service.

    • So if Service 1 is booked then impact the availability of Service 2 based on rule.

  • Team member rule: Select this if you want to impact the availability of a teammate based on the bookings of another teammate.

    • So if Teammate A is booked impact the availability of Teammate B based on rule.

• Service 1 / Service 2 or Teammate 1 / Teammate 2:

  • These are the two services or teammates you want to have a rule between.

• Share the same rule in both directions:

  • Select this if you want the rule to be applied from A -> B and also B -> A

• Rule

  • Number of Bookings:

    • Determines how many books will trigger the rule

  • Count bookings by:

    • Timeslot or Calendar dates

Understand the overall rule is to close based on X limit. You can play around with this to make this as dynamic as possible.