How to Let Customers Manage Their Bookings from Their Account Page

You can now give your customers the ability to view, reschedule, or book again directly from their Customer Account page. This improves the booking experience by making it easier and more accessible for clients to manage their bookings from the order details page.

This feature works exclusively with the new Shopify customer accounts experience and must be manually added using the theme editor

Step-by-step: How to add the Manage Bookings block

  1. Go into your Shopify admin dashabord

  2. On the left hand panel Click on Online Store (right hand if you are on a screen larger than 15inches)

  3. Click on themes

  4. In the center panel click on Customize to go into the theme editor

  1. In the theme editor, click on the middle top dropdown and select Checkout and customer accounts

  1. Look at the left tab and click on the Apps section which would be the last tab.

  2. Find Manage Bookings and click the “+” icon to add the block

  3. Click on Order and Order status under this block

  1. Finally, click Save before exiting the theme editor.

Now your customers will be able to view their booking, reschedule, or book again directly from the Order status page in their customer account. This improves the overall booking experience and gives your clients more control without needing to contact you manually

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