Confirm or Decline New Bookings Manually

Cowlendar allows you to manually approve or decline bookings for greater control over your availability. This is especially useful if you want to vet each booking before it's confirmed or if you manage limited or high-demand timeslots.

This feature is available with the Elite Plan and must be activated per service.

How to Activate Manual Booking Confirmation:

1. Back in your Shopify admin dashboard look at the left panel and click on Apps.

2. Click on Cowlendar.

3. Click on My Services.

4. Click Edit on the specific service.

1. Click on the Payment tab.

2. Check the Confirm/Decline a booking section

3. Select the option: Do not automatically accept new bookings.

1. Click Save at the top of the service page.

Bookings not confirmed within 24 hours will be automatically declined. Always check your Bookings tab daily to avoid missing them.

How to Confirm or Decline a Booking

Once a booking has been made and placed on hold, you can manage it from the Bookings section:

1. Go to the Cowlendar Dashboard.

2. Click on the Bookings tab.

3. Look under Upcoming Bookings.

4. Find Bookings with the alert to confirm or decline

5. Click on each booking to either Accept or Decline.

If you use this feature, remember that your booking limits per timeslot won’t apply automatically. You must manage those limits manually by accepting only the desired number of bookings.

This feature gives you more control but also requires regular monitoring. It’s best used in cases where you want to evaluate bookings before approval, or when you work in high-touch or exclusive services.