👨‍🍳How Admins Manage Subscriptions in Cowlendar

From the admin perspective, subscriptions are fully manageable directly inside Cowlendar. This allows you to monitor usage, assist customers, and maintain full operational control without leaving your Shopify admin.


Accessing Subscription Management in Cowlendar

To manage subscriptions as an admin:

  1. Go to Apps in your Shopify admin.

  2. Open Cowlendar.

  3. Navigate to the Bookings section.

  4. Open the Subscriptions tab.

This section centralizes all subscription related activity in one place.


What You Can Manage from the Subscriptions Section

Inside the Subscriptions tab, you can:

  • View all subscriptions, including active, paused, and canceled ones.

  • See which customer each subscription belongs to.

  • Review subscription plan details, including:

    • Subscription title and configuration.

    • Billing price and billing interval.

    • Interval frequency such as weekly, monthly, or yearly.

  • Monitor credits:

    • Remaining credits in the current billing period.

    • Used credits.

  • View all bookings created from each subscription.

  • Create manual bookings that are linked exclusively to an active subscription.

  • Pause a subscription on behalf of the customer.

  • Cancel a subscription when required.

  • Add free credits manually if needed.

  • Monitor subscription usage to prevent misuse or unused credits.

This level of visibility helps you ensure subscriptions are being used correctly while offering flexibility when supporting your customers.


Subscription Visibility Inside Shopify

Subscriptions created through Cowlendar are deeply integrated with Shopify, ensuring transparency across your store.

Outside of Cowlendar, you can also manage subscription related information directly from Shopify:

Shopify Customers Section

In Shopify > Customers, you can:

  • See subscription information linked to each customer profile.

  • Understand the customer subscription history.

  • Access order level subscription details.

  • Provide faster and more informed support.

  • Manage long term customer relationships with full context.

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