The page bookings.cowlendar.com and its branding are not customizable, cannot be hidden, and will always remain the same for all merchants using Cowlendar.
Once a customer purchases a subscription in Cowlendar, they get access to a dedicated customer portal where they can manage their bookings and subscription independently.
Accessing the Customer Portal
Customers can manage their subscription using the following link:
This link is automatically included in the subscription confirmation email sent after the subscription becomes active.
Emails the Customer Will Receive
After purchasing a subscription, customers will receive two emails:
A booking confirmation email confirming the initial booking.
A subscription active confirmation email that includes the link to manage the subscription and future bookings.
Logging Into the Customer Portal
Customers can securely access the portal using one of the following methods:
Sign in with their Google account.
Create and use a password linked to their email address.
What Customers Can Do from the Portal
From this portal, customers can:
View all upcoming and past bookings, with a date filter for easier navigation.
Create new bookings using their available subscription credits.
See how many credits remain in the current billing period.
Reschedule or cancel confirmed bookings, according to the service rules.
Manage their subscription status, including:
Pause the subscription if this option is enabled.
Resume a paused subscription.
Cancel the subscription if cancellation is allowed.
Track billing details such as:
Current subscription status.
Billing cycle duration.
Next scheduled charge date.
This self service portal allows customers to fully manage their subscription and bookings without needing to contact the merchant, creating a smooth and transparent experience for everyone involved.
Managing Bookings from Shopify (Order Status Page)
